FAQs

Some frequently asked questions (FAQs) related to Lucky Plant Shop

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What types of plants does Lucky Plant Shop offer?

At Lucky Plant Shop, we offer a diverse range of indoor plants, including but not limited to succulents, tropical plants, air plants, and rare and unique specimens.

How can I contact Lucky Plant Shop's customer support?

You can reach out to our friendly customer support team at myflowerpassion444@gmail.com. We're here to assist you with any questions or concerns you may have.

Is free shipping available, and how does it work?

Yes, we offer free standard shipping on orders over $50. The offer is applied automatically during the checkout process. For orders under $50, there is a flat shipping fee of $5.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

What is Lucky Plant Shop's guarantee policy?

Our guarantee ensures your satisfaction. We stand behind the quality of our plants and services. If you ever receive a plant that doesn't meet your expectations, we'll replace it or refund your purchase.

How often should I water my plants?

The watering frequency varies depending on the type of plant and environmental conditions. We provide care instructions with each plant to help you determine the appropriate watering schedule.

Are the plants pet-safe?

Some of our plants are pet-safe, but not all. If you have pets, please let us know your specific concerns, and we'll be happy to recommend pet-friendly plant options.

Can I return or exchange a plant if I'm not satisfied with my purchase?

Yes, we want you to be delighted with your plants. If you are not satisfied, please contact our customer support team, and we will assist you with returns or exchanges as needed.